Atlassian Confluence Setup

Introduction

The Peoplelogic.ai Atlassian Confluence integration allows you to use one of your Confluence users to aggregate information about your wiki-based knowledge activity from your Confluence server.  See What Events Does Peoplelogic.ai Process from Confluence for more information on the events that Peoplelogic.ai aggregates.

Prerequisites

You must have admin access to your Peoplelogic.ai account.  If you don't, point your administrator to this page to have them set up the integration.


Your Confluence instance needs to be accessible to the Peoplelogic.ai servers


You will need a user within Confluence that has access to the content that you'd like to aggregate.  If you are using Confluence cloud, be sure to setup an access token for the that user following the instructions here: https://confluence.atlassian.com/cloud/api-tokens-938839638.html.  Create one specifically for Peoplelogic.ai and save it somewhere for use later in these instructions.  For Confluence Server, make a user specifically for this purpose as we'll need the username and password to authenticate.

Configuration

Once you have the user you want to use in Confluence, it's time to set up Peoplelogic.ai.  First, click the Gear icon near the top right of the Peoplelogic.ai interface and then click Integrations.



Next, click on the Connect New Integration Button as shown below.

 

Next, you'll be shown a form to enter the details about your integration.  Follow the steps below to complete the setup.

Enter a meaningful and unique name
Select Confluence from the integration type dropdown
Enter the user's username or email from Confluence as the API Key and the access token or user's password as the API Secret.
Enter the hostname and path to your Confluence instance as the API URL - for example https://peoplelogic-dev.atlassian.net/wiki (if this is a cloud instance, be sure to include the /wiki in your path)

When done, you should have something that looks like the following:



Click the green Save to complete the process and it should take you back to the screen showing your integration listed among the active integrations.

Testing

Peoplelogic.ai will start to aggregate the events during its next scheduled aggregation run and you should see events showing in the main dashboard timeline.  If you don't see any events and you know there has been activity in your accessible Confluence account, please contact Peoplelogic.ai Support.

Updated on: 17/11/2023