🪶 The Fine Print

Last updated: March 1, 2025

Understanding the Role of AI in HR & People Ops

Nova is designed to assist teams in streamlining processes, providing insights, and supporting decision-making in HR, People Ops, and talent management. However, AI is not a replacement for human judgment. The best results come from using Nova as a supporting tool, not as the sole decision-maker.

1. AI Is Not Perfect—Human Oversight Is Required

Nova leverages AI to provide analysis, suggest next steps, and generate insights, but AI is not infallible. It may occasionally:

  • Make assumptions that do not fully align with your organization's policies or practices.

  • Provide insights that a human should validate before acting on them.

  • Generate responses that seem logical but may not be factually grounded.

For any policy changes, process updates, or people-related decisions, we strongly recommend human review before implementation.

2. AI Should Never Be Used for Employee or Candidate Scoring

Nova is not designed to grade, rank, or score employees or job candidates. We explicitly do not support:

  • Assigning performance ratings based on AI analysis.

  • Evaluating or ranking job applicants without human review.

  • Using AI-generated insights as a replacement for manager feedback or coaching.

All performance evaluations and hiring decisions should be grounded in human expertise and judgment to ensure fairness, context, and accuracy.

3. Data Usage & Privacy

  • All files and user information are stored in Europe.

  • Prompts may be logged to improve the experience for you, but they are not used to train AI models, and our subprocessors do not receive access to logged queries.

  • Files shared with your organization remain accessible to everyone within your org.

  • Files used for individual analysis are only accessible to you and are automatically removed after 15 minutes of inactivity.

4. AI Provides Guidance, Not Policy

Nova is a conversation starter, not a final authority. Any AI-generated insights should be considered as food for thought, not official policy or compliance directives. Always verify recommendations with your HR team, legal advisors, or leadership before implementing any process changes.

5. Help Us Improve: Your Feedback Matters

We are always working to make Nova better, and your feedback is invaluable. If you have:

  • Suggestions on how we can improve your experience

  • Examples of responses that were especially helpful

  • Situations where the AI didn’t meet expectations

We’d love to hear from you! Your insights help us refine Nova to be more useful, intuitive, and aligned with your needs.

Reach out to us with any thoughts, whether big or small—we’re here to listen.

Final Reminder: AI as a Thought Partner, Not a Decision-Maker

Nova is here to assist, not replace. Use AI to generate insights, structure ideas, and save time—but always ensure a human is involved in final decisions, especially when dealing with people-related matters.

If you have any concerns about AI’s responses, reach out to your HR or leadership team to ensure alignment with your organization’s policies and values.